Plumbing Services in Pelican Waters
Big Blue Plumbing offers general plumbing, emergency plumbing, drainage, gas fitting, and hot water supply service work in Pelican Waters, servicing the Sunshine Coast, Noosa, and Moreton Bay regions from local dispatch points. We attend canal-front homes and standard residential properties across this waterfront suburb, where plumbing access and slab-on-ground construction can affect how the scope is confirmed on the first visit. If you're dealing with a blockage, leak, failing hot water service unit, or gas appliance connection, we assess what's causing it, explain the options in plain English, then provide a fixed-price quote before any work goes ahead.
The team has completed over 3,000 plumbing and gas jobs across South East Queensland, backed by 40+ years of combined experience and a 5-star rating on Google. We're licensed for plumbing, drainage, and gas work, carry public liability and workers compensation insurance, and all attending technicians undergo police checks and background screening. When you book, you'll receive arrival communication and an ETA update where possible, so you're not left guessing when the plumber will show up.
Pricing is by the job, not by the hour, with no hidden fees added after the fact. We quote once the scope is confirmed onsite, and you decide whether to proceed once you've seen the fixed price. A senior discount applies when you show a valid senior card, and a 0% interest payment plan is available through Brighte (approval typically takes around 5, 7 minutes).
Common Plumbing Faults Across Pelican Waters Properties
Plumbing faults range from minor annoyances to urgent failures that can flood a property or shut down hot water supply. Across Pelican Waters homes, the issues we're called out for most often include blocked drains (kitchen waste lines and external stormwater), burst or corroded pipes (flexi-hoses under sinks and older copper pipe), leaking taps and toilet cisterns, failing hot water systems, and gas leak concerns. If a fault is left to run, a slow leak can rot timber framing or damage ceilings, and a partial blockage can back up sewage into the home when the system is under load.
Here's what we handle regularly:
- Blocked drains and slow-draining fixtures
- Burst pipes, including flexi-hose failures under vanities
- Hot water system breakdowns and leaks from relief valves
- Leaking taps, showerheads, and toilet cisterns
- Gas appliance connections and potential gas leaks
Most faults are repairable if caught early. A dripping tap wastes water and pushes up your bill, but it's a straightforward fix before the tap body corrodes. Similarly, a toilet that keeps refilling after a flush often signals a faulty valve inside the cistern, which can be replaced before water waste becomes significant.
How We Handle Plumbing Work in Pelican Waters
We assess the fault or installation scope onsite, confirm what's involved and what's excluded, then provide a fixed-price quote before starting any work. That approach removes the uncertainty around hourly rates and surprise costs. Once you've agreed to the quoted price, we proceed with the repair or installation, then verify the outcome before leaving (flow test for drainage, pressure check for gas, temperature and function check for hot water).
Our process follows this sequence: identify the issue and affected area → explain what's causing it and the options available → provide a fixed-price quote → complete the work using quality products → test and verify the result. If diagnostics reveal additional faults (such as structural pipe damage found during a camera inspection), we explain the findings, provide a separate quote for that work, and confirm your decision before proceeding further.
Work is completed to applicable Australian Standards, and where compliance documentation is required (such as gas fitting certificates), we provide it. The workmanship is covered by our workmanship warranty, meaning if an issue arises from how the job was done, it's addressed under that warranty. We use protective floor coverings and boot covers in homes when conditions require it, isolate the work area to reduce mess, and remove rubbish generated by the job before departing.
Pricing Clarity and What Changes the Cost
We don't provide dollar amounts without seeing the job, because scope varies significantly between properties and situations. What affects the final price includes the accessibility of pipework (under slab, inside walls, or ceiling cavity), the parts required (standard tap valve vs imported fixture), the time required onsite (a straightforward tap washer replacement vs a full hot water changeover), and whether the work falls under standard hours or after-hours emergency callout conditions.
The fixed-price model means you're quoted by the job, not by the hour, so the price doesn't climb if the work takes longer than expected. There are no hidden fees added after the quote is provided. If you're booking an assessment or callout and you're unsure whether a call-out fee applies, confirm that detail when you book so there's no confusion on arrival.
For those managing costs over time, the 0% interest payment plan (via Brighte) allows you to split the invoice across manageable instalments with no interest charged, and approval is usually completed within 5, 7 minutes. If you hold a valid senior card, mention it when booking to receive the senior discount.
24/7 Emergency Plumbing Availability
Plumbing emergencies don't follow business hours. A burst pipe at 2am or a gas smell detected late on a Sunday night both need urgent attention. Big Blue Plumbing operates 24/7 emergency plumbing across the Sunshine Coast, Noosa, and Moreton Bay regions, including Pelican Waters. When you call for an emergency, the job is prioritised and the nearest available plumber is dispatched from local coverage points.
"Immediate dispatch" means urgent work is allocated first and sent out as soon as a technician is available, but the actual arrival time depends on current bookings, location, and traffic conditions. You'll receive an ETA update when you book where possible, and arrival communication is provided so you're kept informed. If the fault presents an immediate safety risk (such as water near electrical fittings or a strong gas odour), we can provide brief safety-first guidance by phone while the plumber is on the way, without asking you to diagnose the fault yourself.
Our Pelican Waters emergency plumbing service covers burst pipes, severe blockages causing internal flooding, hot water failures, and gas leak concerns. If a full repair can't be completed immediately due to parts availability or access constraints, we make the situation safe, prevent further damage, and return to finish the work as soon as parts or access are available.
General Plumbing Work
Standard plumbing work in Pelican Waters includes tap repairs and part replacements, toilet cistern adjustments and replacements, mixer installations, filter tap installations, pipe repairs, water pressure issues, and fixture upgrades. These jobs often start with a small symptom (a tap that drips, a toilet that won't stop running, or low water pressure at one fixture) that points to a repairable fault in the fitting or supply line.
On the first visit, we check the affected fixture, confirm what's causing the issue (worn washer, faulty valve, blocked aerator, or restricted supply line), then explain whether it's a repair or replacement job. If it's repairable, we quote the repair cost. If the fixture is corroded or obsolete and replacement is more cost-effective, we explain that option and provide a replacement quote.
We only use quality products for installations, and the work is completed to Australian plumbing standards. Once the job is done, we test the fixture (flow, temperature, and shut-off function) to confirm it's operating correctly before leaving.




