Plumbing Services in Alexandra Headland
Big Blue Plumbing covers Alexandra Headland as part of our Sunshine Coast, Noosa, and Moreton Bay service area, with immediate dispatch available for emergency work and scheduled bookings for routine jobs. We handle blocked drains, leaking taps, burst pipes, hot water faults, and gas work across commercial and domestic properties, pricing each job upfront once the the scope is confirmed onsite. All work is performed by licensed plumbers, and we're properly insured (Public Liability and Workers Compensation) so you're protected if accidental property damage or a workplace injury occurs during the job.
With over 3,000 plumbing and gas jobs completed and 40+ years of combined experience in the team, we're familiar with how faults present differently depending on property age, pipe materials, and site access. Older homes around Alexandra Headland often have galvanised steel or copper pipework from the 1960s-80s, which can corrode over time and cause leaks or pressure drops. Newer builds typically use PVC, which is less prone to corrosion but can still block if tree roots find a crack or if grease builds up in kitchen lines.
If you're in Alexandra Headland and need a plumber, a short call is enough to book the right technician and confirm urgency. You don't need to diagnose the fault yourself; we assess it onsite, explain what's involved, and provide a fixed-price quote before any work starts. You decide once the scope is clear.
Common Plumbing Issues We Handle
Plumbing faults can occur in any home, regardless of age or condition. Early detection keeps small issues from escalating into expensive repairs or water damage. Ignoring a minor leak, for example, can lead to higher water bills, structural damage, and mould growth behind walls or under floors.
Across Alexandra Headland properties, the most common issues we're called out for include:
- Blocked drains and toilets: Often caused by tree root intrusion in older clay pipes, or fat and grease buildup in kitchen lines.
- Leaking taps and showerheads: Usually due to worn washers or cartridge seals that need replacing.
- Burst pipes: Can result from corrosion in aging metal pipes, ground movement, or pressure spikes.
- Hot water system failures: Electric storage units may fail due to sediment buildup or a faulty heating element; gas continuous flow units can develop ignition or pressure issues.
- Sewage and septic problems: Blockages or overflows in septic systems require immediate attention to prevent health hazards and property contamination.
Our Sunshine Coast plumbers handle these issues using high-definition CCTV cameras for drain inspections, hydro-jetting for clearing blockages, and pressure testing after repairs to confirm everything is leak-free. If you're noticing slow drainage, unusual odours, or water where it shouldn't be, book an inspection so the fault can be identified and quoted before it worsens. For urgent situations like active leaks or no hot water, our 24/7 emergency service prioritises rapid response.
Why Choose Big Blue Plumbing
We complete work to Australian Standards and confirm the outcome before leaving, whether that's testing flow after clearing a blockage or checking for leaks after a pipe repair. With 3,000+ jobs across the Sunshine Coast behind us and a 5-star Google rating from customers, we've built trust through transparent processes and accountable workmanship.
All attending technicians are licensed for the plumbing, drainage, and gas work they perform. Police checks and background checks are completed for every team member, so you know who's entering your property. We arrive in uniform, confirm identity at the door, and explain what we're doing before starting. Boot covers and drop sheets are used to protect floors and finished surfaces, and we clean up the work area at the end, removing debris, isolating the mess, and leaving the space tidy.
Our pricing model is straightforward: priced by the job, not by the hour, with no hidden fees. You receive a fixed-price quote once the scope is agreed, and you approve the work before it proceeds. If diagnostics show additional issues, we explain the options and provide a separate quote, nothing happens without your agreement. For pensioners, we offer a senior discount (show us your senior card). Payment plans are available through Brighte, with 0% interest and approval typically completed in 5-7 minutes.
We also provide a workmanship warranty on completed repairs. That means if a workmanship issue shows up after we leave, it's addressed under the warranty. Product warranties are separate and depend on the manufacturer, but we only use quality products for installations and replacements.
Service Coverage and Response in Alexandra Headland
Alexandra Headland sits within the Sunshine Coast region, which we service from local dispatch points alongside Noosa and Moreton Bay areas. For emergency plumbing, immediate dispatch means urgent jobs are sent out first, with the nearest available technician allocated based on current bookings and location. An ETA is provided when you book, and we update you if traffic or site conditions affect arrival timing.
For scheduled work, we coordinate around your availability and any access constraints, such as strata sign-in requirements, restricted parking in high-density areas, or booking windows in rental properties. If you're a tenant, landlord, or property manager, we can liaise directly with agents or strata to confirm access and provide documentation suitable for maintenance logs.
Parking and access in some parts of Alexandra Headland can be tight, particularly in older street layouts or multi-level apartment buildings. We plan vehicle access accordingly and confirm any entry instructions or site-specific requirements before arrival. If there are security protocols or gate codes, let us know when booking so the technician can arrive prepared.
24/7 Emergency Plumbing
Plumbing emergencies don't wait for business hours. A ruptured pipe, active gas leak, or sewage overflow can cause property damage, safety risks, and major disruption within minutes. Our 24/7 emergency plumbing service across Alexandra Headland prioritises rapid response for situations where delay increases harm.
When you call for emergency work, we assess the urgency, dispatch the nearest available technician, and provide an ETA based on current jobs and traffic. If the plumber is delayed, we update you. Where it's safe to do so, we can provide brief safety-first guidance over the phone, such as isolating the water supply at the meter or opening windows if you smell gas, but we don't ask you to diagnose the fault yourself. The goal is to reduce immediate risk while the licensed and insured plumbing technician is on the way.
Once onsite, the first step is making the situation safe: isolating water or gas, containing leaks, and assessing the affected area. If the fault can be resolved immediately (a burst flexi hose replaced, a leaking valve repaired), we complete the work and test the outcome before leaving. If the repair requires parts, additional access, or further investigation, we explain what's needed, make the area safe, and schedule a return visit with a confirmed scope and quote.
Emergency call-out fees may apply depending on the time and day. Confirm the call-out fee status when booking so there are no surprises. Our Alexandra Headland emergency plumbing service is designed to reduce stress and limit damage, with clear communication at every step.
Blocked Drains and Drainage Work
Slow drainage, gurgling sounds, or foul odours from sinks and toilets usually indicate a blockage forming in the drainage line. If ignored, the restriction worsens, leading to complete blockages, backups into the home, or even pipe damage from built-up pressure. The most common causes in established residential areas are tree root intrusion (where fine roots enter cracks in aging terracotta or clay pipes) and fat, oil, and grease buildup in kitchen lines.
We start by identifying the blockage location and type using a high-definition CCTV drain camera. The camera is fed into the line, providing a live view of the pipe's interior so we can pinpoint the restriction, assess the pipe condition, and determine whether the blockage is debris, roots, or structural damage. This step is included in the initial assessment and helps us explain exactly what you're dealing with before quoting any work.
For clearing blockages, we use high-pressure water jetting (hydro-jetting), which fires water at 3,000-5,000 PSI through specialised nozzles to pulverise roots, scour grease from pipe walls, and restore flow. The process is effective for most obstructions and less invasive than excavation. If the camera inspection reveals structural damage, such as collapsed sections, severe corrosion, or joint separation, we discuss options like drain relining (a trenchless repair method) or targeted excavation and replacement.
After clearing, we re-check the line with the camera to confirm full flow and verify the pipe's condition. You'll receive photos or video footage from the inspection if helpful, along with a clear explanation of what was found and what happens next if further work is needed. For more details, see our full Alexandra Headland blocked drains service page.
Gas Fitting and Gas Safety
All gas work in Australia must be performed by a duly licensed gas fitter and comply with AS/NZS 5601.1 safety standards. This includes installing, repairing, or modifying gas appliances, lines, and regulators. Unlicensed gas work is illegal and poses serious safety risks, including gas leaks, fires, and carbon monoxide exposure.
Big Blue Plumbing's gas fitters are duly licensed to work on residential and commercial gas systems across Alexandra Headland. We handle gas appliance installations (cooktops, ovens, hot water units), gas line extensions, gas leak detection and repair, and compliance testing after any gas work is completed. Pressure loss testing is mandatory after repairs or alterations to confirm the system is gas-tight before it's recommissioned.
If you smell gas (a distinctive "rotten egg" odour added to natural gas as a safety measure), hear hissing near appliances, or notice unusual soot buildup on burners, treat it as urgent. Do not use electrical switches, open flames, or anything that could create a spark. Open windows if safe to do so, and call us immediately. Our 24/7 emergency service covers gas leaks, with rapid dispatch to assess the system, isolate the leak, and make it safe.
For planned gas work, such as connecting a new cooktop during a kitchen renovation or relocating a gas point—we assess the existing system, confirm the scope, and provide a fixed-fee quote before starting. Compliance certificates are issued upon completion where required by regulation. Learn more on our Alexandra Headland gas fitting page.
Hot Water System Repairs and Replacements
Waking up to no hot water is disruptive, particularly in winter. Hot water systems can fail suddenly due to a faulty heating element, a tripped safety switch, sediment buildup in storage tanks, or ignition issues in gas continuous flow units. Fluctuating water temperatures or visible rust in the water are first signs that the system is deteriorating and may fail soon.
We service and repair all common residential hot water types: electric storage, gas continuous flow (instantaneous), heat pump, and solar. The first visit includes diagnosing the fault (checking electrical connections, inspecting the tank for leaks, testing the thermostat and heating elements, or verifying gas ignition and pressure). Once the cause is identified, we explain what's needed, whether it's a component replacement, a full system replacement, or a repair covered by the manufacturer's warranty.
For replacements, we discuss system options based on your household size, budget, and energy preferences. Electric storage units are lower upfront cost but higher running cost. Gas continuous flow is more energy-efficient and space-saving. Heat pumps offer energy savings but require adequate airflow around the unit. We provide transparent pricing for each option, including removal of the old unit, installation, and any required compliance work (such as tempering valves to prevent scalding or pressure relief valves for safety).
All hot water installations must meet National Construction Code requirements and AS/NZS 3500 standards. After installation, we test the system to confirm temperature output, flow rate, and safety valve operation before leaving. If you're dealing with a hot water supply fault in Alexandra Headland, our hot water plumbing team is available 24/7 to assess and resolve the issue.




