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Plumber in Alexandra Headland

Big Blue Plumbing handles plumbing and gas work across Alexandra Headland, servicing the Sunshine Coast, Noosa, and Moreton Bay regions. We're a locally owned team with 40+ years of combined experience, offering 24/7 emergency plumbing and upfront pricing by the job. If you need a plumber in Alexandra Headland, call us on (07) 5404 9354.

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Plumbing Services in Alexandra Headland

Big Blue Plumbing covers Alexandra Headland as part of our Sunshine Coast, Noosa, and Moreton Bay service area, with immediate dispatch available for emergency work and scheduled bookings for routine jobs. We handle blocked drains, leaking taps, burst pipes, hot water faults, and gas work across commercial and domestic properties, pricing each job upfront once the the scope is confirmed onsite. All work is performed by licensed plumbers, and we're properly insured (Public Liability and Workers Compensation) so you're protected if accidental property damage or a workplace injury occurs during the job.

With over 3,000 plumbing and gas jobs completed and 40+ years of combined experience in the team, we're familiar with how faults present differently depending on property age, pipe materials, and site access. Older homes around Alexandra Headland often have galvanised steel or copper pipework from the 1960s-80s, which can corrode over time and cause leaks or pressure drops. Newer builds typically use PVC, which is less prone to corrosion but can still block if tree roots find a crack or if grease builds up in kitchen lines.

If you're in Alexandra Headland and need a plumber, a short call is enough to book the right technician and confirm urgency. You don't need to diagnose the fault yourself; we assess it onsite, explain what's involved, and provide a fixed-price quote before any work starts. You decide once the scope is clear.

Common Plumbing Issues We Handle

Plumbing faults can occur in any home, regardless of age or condition. Early detection keeps small issues from escalating into expensive repairs or water damage. Ignoring a minor leak, for example, can lead to higher water bills, structural damage, and mould growth behind walls or under floors.

Across Alexandra Headland properties, the most common issues we're called out for include:

  • Blocked drains and toilets: Often caused by tree root intrusion in older clay pipes, or fat and grease buildup in kitchen lines.
  • Leaking taps and showerheads: Usually due to worn washers or cartridge seals that need replacing.
  • Burst pipes: Can result from corrosion in aging metal pipes, ground movement, or pressure spikes.
  • Hot water system failures: Electric storage units may fail due to sediment buildup or a faulty heating element; gas continuous flow units can develop ignition or pressure issues.
  • Sewage and septic problems: Blockages or overflows in septic systems require immediate attention to prevent health hazards and property contamination.

Our Sunshine Coast plumbers handle these issues using high-definition CCTV cameras for drain inspections, hydro-jetting for clearing blockages, and pressure testing after repairs to confirm everything is leak-free. If you're noticing slow drainage, unusual odours, or water where it shouldn't be, book an inspection so the fault can be identified and quoted before it worsens. For urgent situations like active leaks or no hot water, our 24/7 emergency service prioritises rapid response.

Why Choose Big Blue Plumbing

We complete work to Australian Standards and confirm the outcome before leaving, whether that's testing flow after clearing a blockage or checking for leaks after a pipe repair. With 3,000+ jobs across the Sunshine Coast behind us and a 5-star Google rating from customers, we've built trust through transparent processes and accountable workmanship.

All attending technicians are licensed for the plumbing, drainage, and gas work they perform. Police checks and background checks are completed for every team member, so you know who's entering your property. We arrive in uniform, confirm identity at the door, and explain what we're doing before starting. Boot covers and drop sheets are used to protect floors and finished surfaces, and we clean up the work area at the end, removing debris, isolating the mess, and leaving the space tidy.

Our pricing model is straightforward: priced by the job, not by the hour, with no hidden fees. You receive a fixed-price quote once the scope is agreed, and you approve the work before it proceeds. If diagnostics show additional issues, we explain the options and provide a separate quote, nothing happens without your agreement. For pensioners, we offer a senior discount (show us your senior card). Payment plans are available through Brighte, with 0% interest and approval typically completed in 5-7 minutes.

We also provide a workmanship warranty on completed repairs. That means if a workmanship issue shows up after we leave, it's addressed under the warranty. Product warranties are separate and depend on the manufacturer, but we only use quality products for installations and replacements.

Service Coverage and Response in Alexandra Headland

Alexandra Headland sits within the Sunshine Coast region, which we service from local dispatch points alongside Noosa and Moreton Bay areas. For emergency plumbing, immediate dispatch means urgent jobs are sent out first, with the nearest available technician allocated based on current bookings and location. An ETA is provided when you book, and we update you if traffic or site conditions affect arrival timing.

For scheduled work, we coordinate around your availability and any access constraints, such as strata sign-in requirements, restricted parking in high-density areas, or booking windows in rental properties. If you're a tenant, landlord, or property manager, we can liaise directly with agents or strata to confirm access and provide documentation suitable for maintenance logs.

Parking and access in some parts of Alexandra Headland can be tight, particularly in older street layouts or multi-level apartment buildings. We plan vehicle access accordingly and confirm any entry instructions or site-specific requirements before arrival. If there are security protocols or gate codes, let us know when booking so the technician can arrive prepared.

24/7 Emergency Plumbing

Plumbing emergencies don't wait for business hours. A ruptured pipe, active gas leak, or sewage overflow can cause property damage, safety risks, and major disruption within minutes. Our 24/7 emergency plumbing service across Alexandra Headland prioritises rapid response for situations where delay increases harm.

When you call for emergency work, we assess the urgency, dispatch the nearest available technician, and provide an ETA based on current jobs and traffic. If the plumber is delayed, we update you. Where it's safe to do so, we can provide brief safety-first guidance over the phone, such as isolating the water supply at the meter or opening windows if you smell gas, but we don't ask you to diagnose the fault yourself. The goal is to reduce immediate risk while the licensed and insured plumbing technician is on the way.

Once onsite, the first step is making the situation safe: isolating water or gas, containing leaks, and assessing the affected area. If the fault can be resolved immediately (a burst flexi hose replaced, a leaking valve repaired), we complete the work and test the outcome before leaving. If the repair requires parts, additional access, or further investigation, we explain what's needed, make the area safe, and schedule a return visit with a confirmed scope and quote.

Emergency call-out fees may apply depending on the time and day. Confirm the call-out fee status when booking so there are no surprises. Our Alexandra Headland emergency plumbing service is designed to reduce stress and limit damage, with clear communication at every step.

Blocked Drains and Drainage Work

Slow drainage, gurgling sounds, or foul odours from sinks and toilets usually indicate a blockage forming in the drainage line. If ignored, the restriction worsens, leading to complete blockages, backups into the home, or even pipe damage from built-up pressure. The most common causes in established residential areas are tree root intrusion (where fine roots enter cracks in aging terracotta or clay pipes) and fat, oil, and grease buildup in kitchen lines.

We start by identifying the blockage location and type using a high-definition CCTV drain camera. The camera is fed into the line, providing a live view of the pipe's interior so we can pinpoint the restriction, assess the pipe condition, and determine whether the blockage is debris, roots, or structural damage. This step is included in the initial assessment and helps us explain exactly what you're dealing with before quoting any work.

For clearing blockages, we use high-pressure water jetting (hydro-jetting), which fires water at 3,000-5,000 PSI through specialised nozzles to pulverise roots, scour grease from pipe walls, and restore flow. The process is effective for most obstructions and less invasive than excavation. If the camera inspection reveals structural damage, such as collapsed sections, severe corrosion, or joint separation, we discuss options like drain relining (a trenchless repair method) or targeted excavation and replacement.

After clearing, we re-check the line with the camera to confirm full flow and verify the pipe's condition. You'll receive photos or video footage from the inspection if helpful, along with a clear explanation of what was found and what happens next if further work is needed. For more details, see our full Alexandra Headland blocked drains service page.

Gas Fitting and Gas Safety

All gas work in Australia must be performed by a duly licensed gas fitter and comply with AS/NZS 5601.1 safety standards. This includes installing, repairing, or modifying gas appliances, lines, and regulators. Unlicensed gas work is illegal and poses serious safety risks, including gas leaks, fires, and carbon monoxide exposure.

Big Blue Plumbing's gas fitters are duly licensed to work on residential and commercial gas systems across Alexandra Headland. We handle gas appliance installations (cooktops, ovens, hot water units), gas line extensions, gas leak detection and repair, and compliance testing after any gas work is completed. Pressure loss testing is mandatory after repairs or alterations to confirm the system is gas-tight before it's recommissioned.

If you smell gas (a distinctive "rotten egg" odour added to natural gas as a safety measure), hear hissing near appliances, or notice unusual soot buildup on burners, treat it as urgent. Do not use electrical switches, open flames, or anything that could create a spark. Open windows if safe to do so, and call us immediately. Our 24/7 emergency service covers gas leaks, with rapid dispatch to assess the system, isolate the leak, and make it safe.

For planned gas work, such as connecting a new cooktop during a kitchen renovation or relocating a gas point—we assess the existing system, confirm the scope, and provide a fixed-fee quote before starting. Compliance certificates are issued upon completion where required by regulation. Learn more on our Alexandra Headland gas fitting page.

Hot Water System Repairs and Replacements

Waking up to no hot water is disruptive, particularly in winter. Hot water systems can fail suddenly due to a faulty heating element, a tripped safety switch, sediment buildup in storage tanks, or ignition issues in gas continuous flow units. Fluctuating water temperatures or visible rust in the water are first signs that the system is deteriorating and may fail soon.

We service and repair all common residential hot water types: electric storage, gas continuous flow (instantaneous), heat pump, and solar. The first visit includes diagnosing the fault (checking electrical connections, inspecting the tank for leaks, testing the thermostat and heating elements, or verifying gas ignition and pressure). Once the cause is identified, we explain what's needed, whether it's a component replacement, a full system replacement, or a repair covered by the manufacturer's warranty.

For replacements, we discuss system options based on your household size, budget, and energy preferences. Electric storage units are lower upfront cost but higher running cost. Gas continuous flow is more energy-efficient and space-saving. Heat pumps offer energy savings but require adequate airflow around the unit. We provide transparent pricing for each option, including removal of the old unit, installation, and any required compliance work (such as tempering valves to prevent scalding or pressure relief valves for safety).

All hot water installations must meet National Construction Code requirements and AS/NZS 3500 standards. After installation, we test the system to confirm temperature output, flow rate, and safety valve operation before leaving. If you're dealing with a hot water supply fault in Alexandra Headland, our hot water plumbing team is available 24/7 to assess and resolve the issue.

Plumbing Fixed in 4 Easy Steps

We're a locally operated plumbing business pricing by the job, not by the hour, with a simplified process that reduces friction and keeps pricing fair. That's why Alexandra Headland homeowners call us when they need reliable plumbing work.

Book your service

Request our services via our online form, live chat or call us.

Arrange a time

We'll schedule our plumber to come to you.

Fix the problem

Our highly-trained plumber will fix your plumbing problem.

Pay our fixed price invoice

We need to be paid, right?

Easy Steps

General Plumbing and Maintenance

Routine plumbing maintenance helps catch small issues before they become expensive failures. Like regular car servicing, scheduled inspections and proactive repairs extend the life of your plumbing system and reduce the risk of emergency breakdowns. A dripping tap, a slow-draining sink, or a toilet that keeps refilling may seem minor, but each signals an underlying fault that will worsen if ignored.

Our general plumbing services across Alexandra Headland include leak detection and repair, tap and mixer replacements, toilet cistern repairs, installation of new fixtures (sinks, basins, vanities, outdoor taps), and routine inspections for landlords, property managers, and homeowners. We can also install water-saving fixtures, rainwater tanks, and filtration systems to improve efficiency and water quality.

For properties with aging plumbing, common in established homes around Alexandra Headland, a proactive inspection can identify corroded pipes, worn seals, or failing pressure regulators before they cause leaks or flooding. We use thermal imaging and acoustic leak detection tools to locate hidden leaks behind walls or under floors without invasive demolition. If maintenance work is needed, we provide a clear scope and fixed price quote before proceeding.

Scheduled maintenance services include CCTV drain inspections (to check for root intrusion or blockages before they cause backups), water heater servicing (flushing sediment, checking anodes, testing safety valves), and safety inspections for rental properties or pre-purchase assessments. For ongoing maintenance needs, we can provide documented service records suitable for landlords, agents, and strata managers. See our plumbing maintenance page for more details.

Commercial Plumbing Services

Commercial properties have different plumbing demands than residential homes. Downtime from a plumbing failure can disrupt business operations, affect customers, and lead to lost revenue. That's why commercial plumbing requires responsive service, clear communication, and minimal operational impact.

Big Blue Plumbing handles commercial plumbing work across Alexandra Headland and the wider Sunshine Coast, including office buildings, retail shops, restaurants, cafés, strata properties, and industrial sites. We work around your business hours where possible, scheduling non-urgent work outside peak times or coordinating access with tenants and building managers.

Commercial services include:

  1. Backflow prevention testing and certification (required annually for food businesses and medical facilities)
  2. Grease trap installation, servicing, and compliance (mandatory for commercial kitchens)
  3. Thermostatic mixing valve (TMV) testing for childcare centres, aged care facilities, and healthcare properties
  4. Water treatment systems for industrial processes or cooling towers
  5. Staff amenity installations (bathrooms, kitchens, disabled access facilities)

We follow site induction requirements, sign-in procedures, and safe work protocols for commercial and industrial environments. All work is documented with completion reports, compliance certificates where required, and job records suitable for maintenance logs. If you're a business owner or property manager in Alexandra Headland, we provide responsive service with minimal disruption and clear accountability.

Real Estate and Strata Plumbing

Property managers, landlords, and strata committees need plumbers who respond quickly, communicate clearly, and provide documentation suitable for tenants, agents, and compliance records. Rental properties generate frequent call-outs for blocked drains, leaking taps, hot water failures, and toilet repairs, often requiring same-day or next-day service to keep tenants satisfied and properties compliant.

We work with real estate agents, body corporate managers, and private landlords across Alexandra Headland to handle routine maintenance, emergency repairs, and pre-tenancy inspections. Our service includes coordinating access with tenants, providing detailed invoices with scope descriptions, and issuing receipts suitable for insurance claims or tax records.

For strata properties, we understand the distinction between lot owner responsibility and common property. If a fault crosses that boundary (a leak originating in common pipework affecting an individual unit, for example), we document the affected areas and explain who is responsible for each component. This clarity reduces disputes and ensures repairs are charged correctly.

Emergency call-outs for rental properties are prioritised where the fault affects habitability (no hot water, sewage backup, or active leaks causing water damage). For non-urgent work, we schedule around tenant availability and provide advance notice of arrival. If a repair requires landlord approval due to cost, we provide a quote and scope description before proceeding.

Industrial Plumbing

Industrial properties in Alexandra Headland, including warehouses, manufacturing sites, and large commercial facilities, require plumbers with the knowledge and licensing to handle high-capacity water systems, specialised drainage, and compliance-driven installations. Industrial plumbing differs from residential work in scale, pressure, and regulatory requirements.

Big Blue Plumbing's industrial services include water harvesting and recycling systems, irrigation for landscaping or agricultural operations, high-pressure water systems for cleaning or processing, routine cleaning and maintenance of drainage infrastructure, and emergency response for burst mains or sewage overflows.

Industrial plumbing faults can shut down operations or pose safety risks if not resolved quickly. We prioritise rapid assessment, clear communication around downtime, and efficient repairs to minimise operational impact. All work complies with relevant Australian Standards, and we provide documentation suitable for workplace safety records, environmental compliance, and insurance purposes.

Plumbing Renovations

Kitchen, bathroom, and laundry renovations involve complex plumbing work that must be planned early to avoid costly delays or rework. Without proper coordination, you risk discovering that new fixtures don't align with existing pipework, that drainage slopes are inadequate, or that hot water capacity is insufficient for the updated layout.

We provide onsite consultations during the planning phase to assess existing plumbing, confirm what's feasible within the space, and identify any constraints (such as slab plumbing that limits drainage relocations or inadequate water pressure that requires a booster pump). This early input saves time, reduces surprises, and ensures your renovation proceeds smoothly.

Renovation plumbing services include relocating water supply lines, installing new drainage for sinks and showers, upgrading hot water systems to match increased demand, fitting tapware and mixers, connecting dishwashers and washing machines, and installing water-efficient fixtures. We coordinate with builders, tilers, and electricians to ensure rough-in work is completed at the correct stage and final installations are timed to avoid damage during finishing trades.

If you're planning a renovation in Alexandra Headland, speaking to us early means we can schedule around your builder's timeline and confirm availability when you're ready. We provide transparent quotes with inclusions and exclusions clearly stated, so there are no surprises when the work begins.

Frequently Asked Questions

How quickly can you respond to emergency plumbing calls in Alexandra Headland?

Emergency plumbing jobs are prioritised for immediate dispatch, with the nearest available technician allocated based on current bookings and location. An ETA is provided when you call, and we update you if delays occur. Response timing depends on traffic, site access, and how many urgent jobs are already in progress, but urgent work is always sent out first.

Do you provide a quote before starting work?

Yes. We assess the fault onsite, explain what's involved, and provide a fixed-price quote before any work proceeds. You approve the scope and price, then decide whether to go ahead. If diagnostics reveal additional issues, we explain the options and provide a separate quote, nothing happens without your agreement.

Are your plumbers licensed and insured?

All technicians are licensed for the plumbing, drainage, and gas work they perform. We're fully insured with Public Liability (protecting you if accidental property damage occurs during work) and Workers Compensation (covering workplace injuries). Police checks and background checks are completed for all team members.

Can you fix hot water supply issues the same day?

For many hot water faults, such as tripped switches, faulty thermostats, or ignition issues in gas systems, same-day resolution is possible if parts are available and access is clear. If the system needs replacement or parts must be ordered, we make it safe, explain the timeline, and schedule the installation or repair as soon as practical. Hot water work is prioritised for rapid response.

What payment options are available?

We accept cash, card, and bank transfer. Payment plans are available through Brighte, offering 0% interest with approval typically completed in 5-7 minutes. Pensioners receive a discount when a valid senior card is shown. Payment is due upon completion unless arranged otherwise.

Do you work in rental properties and strata buildings?

Yes. We coordinate access with tenants, property managers, and strata committees, and provide detailed invoices and documentation suitable for agents, landlords, and body corporate records. If a fault crosses the lot/common property boundary, we document responsibility clearly to reduce disputes.

What should I do if I smell gas?

Do not use electrical switches, open flames, or anything that could spark. Open windows if safe to do so, and call us immediately on our 24/7 emergency line. We'll dispatch a fully licensed gas fitter to locate the leak, isolate it, and make the system safe. Gas leaks are treated as urgent due to fire and explosion risk.

Can you provide documentation for insurance claims or compliance?

Yes. We provide detailed invoices, scope descriptions, before-and-after photos where relevant, and compliance certificates for regulated work (such as backflow testing, gas installations, or TMV testing). Documentation is suitable for insurance claims, tax records, workplace safety logs, and strata compliance.

Do you offer a warranty on completed work?

We provide a workmanship warranty on all installations and repairs. If a workmanship issue arises after completion, it's addressed under the warranty. Product warranties are separate and depend on the manufacturer. We only use quality products and explain what's covered before you commit.

What are the most common plumbing problems in older Alexandra Headland homes?

Homes built in the 1960s-80s often have galvanised steel or copper pipes that corrode over time, leading to leaks, reduced pressure, or discoloured water. Tree root intrusion into clay or terracotta drainage lines is also common in established properties with mature landscaping. We use CCTV inspections and pressure testing to assess pipe condition and recommend repairs or replacements where needed.

Contact Big Blue Plumbing in Alexandra Headland

For reliable plumbing and gas services across Alexandra Headland and the Sunshine Coast, contact Big Blue Plumbing today. Whether you're dealing with an emergency, planning a renovation, or scheduling routine maintenance, we provide transparent processes, licensed tradies, and accountable workmanship.

Call us on (07) 5404 9354, use our online booking form, or reach out via live chat. We'll confirm the scope, provide a fixed-price quote, and get the work done without hidden fees or surprises.

Other Plumbing Services

We offer same-day service across the Sunshine Coast region for most plumbing needs, ensuring rapid response and quality outcomes. Our licensed plumbers handle general plumbing, gas fitting, hot water systems, blocked drains, and emergency work throughout South East Queensland.

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