How Big Blue Plumbing Can Help You
When a plumbing fault makes a fixture unusable or risks water damage, shutting off the supply is the immediate step to contain it, but that leaves you without water until the fault is repaired. An active leak flooding the laundry, a hot water system that's failed overnight, or a drain blockage backing up into the shower all need a licensed plumbing technician to assess the cause, confirm what's required to fix it, and restore function safely.
Big Blue Plumbing handles urgent plumbing across Point Arkwright and the Sunshine Coast 24 hours a day. When you call, we allocate the job based on urgency and dispatch the nearest available plumber. You're provided with an ETA when booking, and if timing shifts due to traffic or a job running over, we communicate that update so you're not left guessing. Work is assessed onsite, the scope is explained in plain English, and the fixed price is confirmed before repair work starts. That way, you decide whether to proceed once you know what's involved and what it costs.
Get Help Fast
Plumbing faults that cause water damage, safety risks, or make essential fixtures unusable are treated as priority work. A broken pipe flooding the ceiling cavity, a gas leakage detected by smell, or a hot water service leaking onto electrical wiring all require immediate isolation and professional assessment. The first step is making the system safe: isolating the water or gas supply, containing the leak, and confirming the affected area.
We carry diagnostic tools including thermal cameras for hidden leaks, CCTV drain inspection equipment, and high-pressure water jetting gear for blockages, so the fault can be identified and scoped accurately without unnecessary guesswork. If the assessment shows a straightforward repair, it's often completed during the first visit. If further work is needed (replacement parts, access through walls or floors, or pipe relining for structural damage), the options are explained and the next action is confirmed before proceeding.
Residential and commercial properties are handled using the same process: assess the fault, isolate the risk, scope the repair, provide a fixed quote, then restore function and verify the outcome before leaving. You're kept informed throughout, so there's no confusion about what's happening or what comes next.
Avoid Costly Repairs & Damage
Minor faults escalate quickly if ignored. A slow leak behind a wall can saturate timber framing and cause mould growth within days. A partially drain blockage can worsen to a full blockage and sewage overflow. A hot water unit showing rust-coloured water signals a failing anode rod, and if left unchecked, the tank can corrode through and flood the surrounding area.
On the job, we often see drainage blockages in older Sunshine Coast properties linked to tree root intrusion, where fine roots enter cracks in aging clay or concrete pipes, expand over time, and trap debris until the line is fully blocked. Kitchen lines frequently build up Fat, Oil, and Grease (FOG) deposits that solidify as they cool, narrowing the pipe and eventually causing a backup. Both scenarios are easier and cheaper to address early, before sewage reaches the home or the pipe structure fails completely.
Emergency work focuses on limiting damage and restoring safety first, then addressing the underlying cause. If a burst pipe has flooded a room, the water is isolated, the affected area is assessed for secondary damage (ceiling saturation, electrical exposure), and the pipe is repaired or replaced. If inspection shows the burst was caused by corrosion or pressure surge, that context is explained so you understand what triggered it and what can prevent recurrence.
Booking a plumber early when you notice warning signs (fluctuating pressure, discoloured water, slow drainage, unusual sounds) reduces the chance of a full failure and the associated water damage, which can run into thousands if floors, ceilings, or belongings are affected. We're locally based and familiar with how coastal conditions, soil movement, and property age affect plumbing across Point Arkwright and the broader Sunshine Coast, so the advice provided is grounded in what we've seen in similar homes and what typically works in this region.
Get The Job Done Right
A repair that fails within weeks because the underlying cause wasn't addressed is frustrating and adds unnecessary cost. If a hot water supply system keeps tripping because the thermostat is faulty, replacing the element alone won't solve it. If a clogged drain recurs because tree roots are still in the line, a temporary clear won't prevent the next backup.
Our approach involves diagnosing the fault properly before starting work, so the repair addresses the root cause rather than masking the symptom. That includes using CCTV drain inspection to confirm what's blocking the line (roots, FOG buildup, collapsed section), checking water pressure and flow to identify valve or regulator faults, and testing hot water system components (element, thermostat, anode, pressure relief valve) to pinpoint the failure before ordering parts.
We've completed over 3,000 plumbing and gas jobs across the Sunshine Coast, Noosa, and Moreton Bay regions, so we're familiar with how faults vary by property type, construction era, and site conditions. Older fibro homes often have galvanised steel or cast iron pipes that corrode over time. Homes built in the 1980s and 1990s typically use copper and early PVC, which can fail at joints due to ground movement or pressure surges. Modern PVC and PEX installations are more resilient, but still vulnerable to poor installation, UV exposure, or impact damage.
Work is completed to Australian plumbing standards, tested before we leave (flow confirmation for drainage, pressure testing for gas, temperature and function checks for hot water), and covered by our workmanship warranty. If a fault related to the workmanship shows up after completion, it's addressed under the warranty. That accountability is built into the fixed-price model: you know what's included, what's excluded, and what recourse you have if something goes wrong.
Experienced Plumbing & Gas Professionals
Emergency plumbing and gas work involves quick assessment under pressure, where safety and accuracy matter more than speed alone. Gas leak detection uses calibrated combustible gas detectors and thermal imaging to locate escapes behind walls or under floors. Once located, the line is pressure-tested after repair to confirm it's gas-tight before the system is recommissioned. That testing is required under AS/NZS 5601.1, and a compliance certificate is issued if the work involves new gas installations or alterations to existing lines.
Plumbing diagnostics follow a similar logic: identify the fault, confirm the cause, scope the repair, and verify the outcome. For drainage blockages, CCTV inspection shows whether the line is blocked by roots, grease, or a collapsed section. High-pressure water jetting clears roots and scours grease from pipe walls, restoring near-full capacity. If the pipe structure is compromised, trenchless pipe relining can create a new pipe-within-a-pipe without excavation, which is often the preferred option when the line runs under driveways, landscaping, or permanent structures.
All attending plumbers are appropriately licensed for the work they perform, and background checks (including police checks) are completed for technicians. Staff arrive in uniform, can identify themselves on arrival, and behave respectfully in occupied homes. We use drop sheets and boot covers to protect floors, isolate the work area where practical, and clean up at the end, removing rubbish and debris generated by the work.
If you're dealing with an urgent fault in Point Arkwright or nearby Sunshine Coast suburbs, a short call is enough to book the callout and confirm the urgency level. We handle hot water unit failures, broken pipes, gas leaks, blocked drains, sewage overflows, and flooding from stormwater or internal leaks. The plumber carries the tools needed to diagnose and often resolve the fault in one visit, and if follow-up work is required, the timing and scope are confirmed before we leave.
Licensed, Local 24/7 Emergency Plumbers
All plumbing and gas work in Queensland requires appropriate licensing, and emergency work is no exception. Big Blue Plumbing's technicians hold the qualifications required for the work they perform, including plumbing, drainage, and gas fitting where applicable. We're adequately insured, with Public Liability insurance (which provides protection if accidental property damage occurs during work) and Workers Compensation (which relates to workplace injury protection). That insurance matters because it limits your exposure if something goes wrong during the repair.
Work is completed to Australian Standards and safety requirements, and where compliance documentation is required (such as gas compliance certificates for new or altered gas installations), it's provided after the work is verified. That documentation is necessary for insurance claims, sale conveyancing, and strata records, so it's issued as part of the job completion process where relevant.
We operate 24/7 across Point Arkwright and the broader Sunshine Coast, Noosa, and Moreton Bay regions, with over 40 years of combined plumbing experience across the team. That experience base means we're familiar with the common fault patterns in coastal properties, the effects of sandy or reactive clay soils on drainage, and the access constraints that can affect arrival timing in higher-density or hilly areas.
If an emergency callout is needed, you can book via phone on (07) 5404 9354, through the online form, or using live chat. We allocate urgent work first and dispatch the nearest available plumber based on current job load and location. Arrival communication includes an ETA where possible, and updates if timing shifts. The goal is clear, honest communication so you know what to expect and when help will arrive.
Call The Experts In Emergency Plumbing
Waiting on a plumbing fault increases the damage and disruption, particularly when water is actively leaking, gas is escaping, or an essential fixture is out of action. Big Blue Plumbing offers 24/7 emergency plumbing across Point Arkwright and the Sunshine Coast, handling the full range of urgent faults from broken pipes and flooding to hot water failures, gas leaks, and blocked drains.
We're available every day, including weekends and public holidays. Work is priced by the job (not by the hour), scope is confirmed onsite onsite before repair work starts, and the fixed quote includes the labour, materials, and verification testing. There are no hidden fees added later, and the pricing is explained in plain English so you understand what's included and what's excluded before deciding to proceed.
If you're dealing with an urgent plumbing fault, a quick call to (07) 5404 9354 is enough to book the callout and receive an ETA. We'll assess the fault, isolate the risk, scope the repair, and provide a fixed price before starting work. That way, you make an informed decision once you know what's involved, what it costs, and how long it will take.