24/7 Emergency Plumber Curramore
Big Blue Plumbing handles emergency plumbing in Curramore by dispatching the nearest available technician from our Sunshine Coast base and confirming scope onsite before any work goes ahead. Emergency calls are prioritised first and sent out immediately, with an ETA provided when you book; it covers urgent faults including ruptured pipes, active leaks, blocked drains, and hot water service failures where stopping the issue quickly limits property damage or restores an essential service.
We're a locally owned plumbing team servicing the Sunshine Coast, Noosa, and Moreton Bay regions, with 40+ years of combined plumbing experience and over 3,000 jobs completed. All attending technicians are fully licensed and police-checked, and we're fully insured for both Public Liability and Workers Compensation. Public Liability covers accidental property damage during the work, and Workers Compensation relates to workplace injuries onsite.
Pricing is fixed by the job once the the scope is confirmed, not by the hour, and there are no surprise charges. If you're in Curramore and dealing with an urgent plumbing fault, a quick call to (07) 5404 9354 is enough to book the right technician and get an arrival update.
What Emergency Plumbing in Curramore Covers
Emergency plumbing refers to urgent work where delaying puts property at risk or removes access to an essential service like water supply or safe drainage. Common scenarios include burst water pipes that flood rooms or yards, active leaks under sinks or from hot water units, blocked toilets that won't flush or overflow, and sudden water heater failures that stop households or businesses from functioning.
On the first visit, we isolate the immediate fault to stop further damage, then assess what caused it and explain the options in plain English. If a full repair can be completed safely during that visit and parts are accessible, the scope is agreed, a fixed price is quoted upfront, and the work proceeds once you've agreed. If inspection identifies a larger issue or parts need ordering, we make the system safe, provide temporary function where practical, and schedule a follow-up with a clear timeline and fixed quote.
Price is determined by what's involved: access to the fault location, time onsite, parts required, and whether the work is during business hours or after-hours. We don't quote by the hour because that creates uncertainty. Instead, you receive a fixed price before any work starts, so you can decide once scope is finalised. If you're not sure how urgent the situation is, a brief call clarifies priority and next steps.
Emergency dispatch from our Sunshine Coast base means the soonest available technician is allocated first, and urgent bookings go ahead of routine maintenance. Arrival timing depends on current call volume and traffic, but you're given an ETA when booking and updated if conditions change. Curramore sits within our immediate service footprint, so response is typically rapid when a technician is nearby.
How We Handle Emergency Calls
When an emergency booking comes through, it's sent to the nearest available plumber and prioritised over non-urgent work. You're provided with an ETA at the time of booking, based on the technician's current location and job queue. If travel takes longer than expected due to traffic or an earlier job running over, we update you directly so you're not left waiting without information.
Arriving technicians identify themselves before entry, arrive in uniform, and confirm what needs checking before they start. We use protective floor coverings in work areas to keep mess contained, and we isolate the affected area where practical to reduce disruption. If the property has restricted access appointment windows, strata sign-in requirements, or parking constraints, let us know when booking so the technician can plan accordingly.
During the assessment, we explain what's been found, what caused it, and what happens next. If it's a straightforward fix that can be completed during the visit and you approve the fixed price, the work proceeds immediately. If diagnostics show a deeper fault that requires parts, relining, or excavation, the options are explained clearly, temporary measures are put in place to keep the system safe, and a follow-up is scheduled with confirmed scope and pricing.
We test and verify outcomes before leaving. For drainage, that means confirming flow is restored and checking nearby lines where relevant. For leaks, it means confirming the joint or pipe is sealed and re-checking pressure. For hot water, it means verifying temperature output and ensuring safety devices are functioning. If workmanship issues surface later, they're covered by our workmanship warranty and addressed under that warranty.
What the First Visit Includes
The initial callout involves isolating the immediate fault, diagnosing the cause using visual inspection and where needed, camera diagnostics or pressure testing, and explaining findings in plain terms. If the fault is contained and repairable onsite, a fixed quote is provided before any corrective work begins. If further investigation is required or parts need sourcing, the system is stabilised, temporary function is restored where possible, and the next step is outlined with a clear timeframe.
For blocked drains, that often means camera inspection to identify the restriction type and location, followed by high-pressure water jetting if the blockage is accessible and clearable without structural work. If roots have damaged the pipe or there's a collapsed section, relining or excavation options are explained and quoted separately once the full scope is understood.
For burst pipes, the water supply is shut off at the nearest isolation point, the damaged section is assessed, and replacement is quoted based on pipe material, access, and whether walls or floors need opening. Temporary repairs are only used when a permanent fix isn't safe to complete immediately, and the follow-up is scheduled within a clear window.
Licensing, Insurance, and Safety Checks
All technicians attending emergency calls hold current plumbing licences for the work they perform, including gas fitting licences where gas appliances or lines are involved. Police checks and background screening are completed before technicians join the team, so there's accountability around who enters your property.
We're comprehensively insured with Public Liability and Workers Compensation. Public Liability protects you if accidental property damage occurs during the work. Workers Compensation covers workplace injuries sustained by our team onsite. These protections mean you're not financially exposed if something unexpected happens during an emergency repair.
Before starting work in occupied homes, we confirm entry instructions, explain what we're doing and where we need access, and ask about any site-specific requirements like security protocols or areas to avoid. Drop sheets or protective coverings are used in work zones, and we isolate the job area where practical to protect finished surfaces and reduce mess. At the end of the job, the work area is cleaned, rubbish and debris are removed, and the site is left tidy.
If the job involves regulated work such as gas fitting, backflow prevention, or work requiring council notification, compliance documentation is provided where required. We follow Australian Standards and local authority requirements, and we can coordinate with property managers, strata committees, or tenants when access needs arranging.
Emergency Response Across the Sunshine Coast
Big Blue Plumbing operates from a Sunshine Coast base and covers Curramore along with Glenview, Belli Park, Wootha, Booroobin, Beerburrum, and surrounding areas within the Sunshine Coast, Noosa, and Moreton Bay regions. Emergency dispatch is managed from that base, with the nearest technician allocated to urgent calls first.
Response timing is affected by current bookings, time of day, and road conditions. During peak periods or after severe weather events when call volume spikes, arrival may take longer, but you're kept informed. Immediate dispatch doesn't mean instant arrival; it means your job is prioritised and the closest available plumber is sent as soon as they're free.
We provide clear communication around arrival windows, and if the technician is delayed, you're updated directly so you're not left waiting without information. Booking windows are realistic, not optimistic, because missed ETAs erode trust and waste your time.
Curramore properties vary in age and layout, from older homes with original pipework to newer builds with modern PVC systems. Access constraints like narrow driveways, limited parking, or properties set back from the road can affect how quickly a technician reaches the fault location. Letting us know about access considerations when booking helps the plumber bring the right equipment and plan entry efficiently.
Pricing, Quoting, and Payment Options
Emergency plumbing is priced by the job, not by the hour, so you know the cost before work starts. Once scope is confirmed onsite, a fixed price is quoted and explained. The quote covers labour, materials, testing, and clean-up for the agreed scope. If additional faults are found during the work, they're flagged, explained, and quoted separately before any extra work proceeds.
There are no hidden fees. The fixed price you agree to is the price you pay. If after-hours or weekend rates apply, that's stated upfront when booking, not added as a surprise at invoicing. Call-out fees, where applicable, are confirmed at the time of booking so there's no uncertainty.
We offer a senior discount for valid senior cardholders and a 0% interest payment plan through Brighte, with approval typically completed in 5-7 minutes. These options reduce cost barriers for emergency work that can't wait for budget planning. Invoices and receipts are provided immediately after the job is completed, suitable for insurance claims, landlord records, or business accounts.
If you're comparing quotes from multiple providers, ask what's included, what's excluded, and whether the price is fixed or subject to adjustment. A lower initial quote that escalates during the work often ends up costing more than a transparent fixed price quoted upfront.
When to Call for Emergency Plumbing
Urgent plumbing situations involve active water flow that's causing damage, gas leakages where you can smell gas or hear hissing, sewage backups that create health risks, or loss of essential services like hot water in a household with young children or elderly residents. If you're unsure whether the situation qualifies as urgent, a quick call clarifies priority and whether immediate dispatch is warranted.
For burst pipes, shut off the water supply at the nearest isolation valve or the mains if the leak is uncontrolled, move items away from the water path where safe, and call immediately. Do not attempt repairs on pressurised water lines yourself.
For gas leaks, evacuate the property, do not operate switches or appliances, and call from a safe distance outside. Gas faults are always treated as urgent because of explosion and asphyxiation risks.
For blocked drains that are overflowing or backing up into the home, stop using water fixtures that feed the blocked line, contain the overflow with towels if safe, and book an assessment. Do not pour chemical drain cleaners into the line, as they can damage pipes and create hazardous conditions for the attending plumber.
For hot water failures, check whether the system has tripped a safety switch or lost power before calling. If the unit is leaking, hissing, or showing rust-coloured water, book an inspection so the fault can be diagnosed and options explained.
Frequently Asked Questions
How quickly can you arrive for an emergency plumbing call in Curramore?
Arrival timing depends on the nearest technician's current location, job queue, and traffic conditions. Emergency bookings are prioritised first and dispatched immediately, with an ETA provided when you book. If the technician is delayed, you're updated directly. Curramore sits within our Sunshine Coast service area, so response is typically rapid when a plumber is nearby, but we provide realistic timeframes rather than guarantees we can't consistently meet.
What does your fixed pricing include for emergency work?
The fixed price covers labour, materials, onsite testing, and clean-up for the agreed scope once it's been confirmed. If diagnostics reveal additional faults beyond the original issue, those are explained and quoted separately before any extra work proceeds. There are no hidden fees, and if after-hours or weekend rates apply, that's stated upfront when booking. You decide whether to proceed once the fixed price and scope are clear.
Can most emergency plumbing issues be fixed on the first visit?
Many emergency faults can be resolved during the initial callout if the issue is accessible, parts are on hand, and the repair is safe to complete immediately. Common examples include clearing blocked drains with hydro-jetting, repairing leaking taps or pipe joints, and replacing burst flexi hoses. If inspection shows a larger problem like root-damaged pipes, a collapsed drain, or a hot water unit requiring replacement, temporary measures are put in place and a follow-up is scheduled with confirmed scope and pricing.
Do you provide emergency plumbing outside normal business hours?
Yes. We operate 24/7 for emergency plumbing across the Sunshine Coast, Noosa, and Moreton Bay regions, including Curramore. Emergency availability covers nights, weekends, and public holidays. After-hours rates may apply depending on the time and day, and that's confirmed when you book so there are no surprises at invoicing. Urgent work is dispatched immediately regardless of the hour.
What should I do while waiting for the emergency plumber to arrive?
For ruptured pipes, shut off the water supply at the nearest isolation point or the mains, move items away from the water path where safe, and contain flooding with towels or buckets if practical. For gas leaks, evacuate immediately, do not operate switches or appliances, and call from outside the property. For blocked drains, stop using water fixtures that feed the clogged drain and contain overflow if safe. Do not attempt DIY repairs on pressurised water or gas lines, as this can escalate the fault or create safety risks.
Are your plumbers licensed and insured for emergency work?
Yes. All attending technicians hold current plumbing licences for the work they perform, including gas fitting licences where gas systems are involved. We're properly insured with Public Liability, which protects you if accidental property damage occurs during the work, and Workers Compensation, which covers workplace injuries sustained by our team onsite. Police checks and background screening are completed before technicians join the team, so there's accountability around who enters your property during an emergency call.
What happens if the problem can't be fully fixed during the emergency visit?
If diagnostics show a fault that requires parts ordering, excavation, or relining work that can't be completed safely during the initial visit, we stabilise the system, restore temporary function where practical, and explain the options clearly. A follow-up is scheduled with a confirmed timeline, and a fixed quote is provided once the full scope is understood. You're not left without water or safe drainage unless the fault makes temporary restoration unsafe, and in those cases, the urgency of the follow-up is prioritised.
Do you service strata properties and rental homes for emergency plumbing?
Yes. We handle emergency plumbing in strata, rental, and commercial properties, and we can coordinate access with property managers, strata committees, or tenants. Documentation suitable for maintenance logs and insurance claims is provided after the job is completed. If the fault sits on a boundary between lot and common property, we explain responsibility and liaise with the relevant party where needed. Strata sites with sign-in requirements or restricted site access windows can be accommodated when disclosed at booking.
How do I know if I need emergency plumbing or if it can wait?
Emergency plumbing is warranted when the fault is actively causing property damage, creating a health or safety risk, or removing access to an essential service. Examples include burst pipes flooding rooms, gas leaks you can smell or hear, sewage backups, and hot water failures in homes with vulnerable residents. If the issue is contained, not worsening, and can wait until business hours without causing harm, routine booking is more cost-effective. A quick call clarifies priority and whether immediate dispatch is needed.
What payment options are available for emergency plumbing work?
Payment is due once the job is completed and invoiced. We accept standard payment methods and offer a 0% interest payment plan through Brighte, with approval typically completed in 5-7 minutes. A senior discount is available for valid senior cardholders. Invoices and receipts are provided immediately after the work is finished, suitable for insurance claims, landlord reimbursement, or business records. The fixed price agreed to before work starts is the price charged, with no hidden fees or surprise add-ons.
